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Overview

Alternative payment methods (APMs) — such as buy-now-pay-later, bank redirects, and wallets — are turned on on your payment processor, then selected for your checkout in the funnel editor’s Payment methods section.
Which methods appear depends on your processor type and what that provider supports for your account and region.

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Before you start

  • You have added a processor (TagadaPay, Airwallex, Stripe, or another supported processor).
  • You have or will create a payment flow that includes that processor.
  • Your checkout uses a funnel checkout step where you can configure Payment methods.

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Shared steps (all processors)

1

Enable methods on the processor

In your organization, open Processors, select the processor you use for card or APM payments, and open the Payment methods (or equivalent) section. Turn on each APM you need and set labels, descriptions, supported countries, and currencies where shown. If you sell subscriptions, pay attention to recurring support per method.
2

Use a payment flow that includes this processor

In Payment flows (or your store’s payment settings), ensure the flow assigned to checkout includes the processor where you enabled APMs. If it does not, edit the flow or create one.
3

Choose what shoppers see at checkout

Open your funnel, select the checkout step, and find Payment methods. Select the correct payment flow if prompted. Enable Card and each alternative method you want (methods are listed per processor). Save and publish your funnel.
4

Test

Place a test order in a currency and country your method supports. Many APMs are limited by geography and currency.

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Processor-specific notes

Use the tab that matches the processor you connected. Steps above still apply; these tabs add only what differs.
Account setup required: Alternative payment methods are not available on every TagadaPay account by default. Ask your account manager to enable APM functionality for your organization before you configure methods on the processor or checkout.
  • Connect your account first: follow TagadaPay processor setup if you have not already.
  • On the processor, Payment methods lists redirect APMs (for example Klarna, iDEAL, Bancontact) and, where available, express wallet-style methods. Configure express options in the same area if your dashboard shows them.
  • Your checkout Payment methods panel lists one row per enabled method (often keyed by method name and processor). Turn on only what you want customers to see.

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Troubleshooting

IssueWhat to check
TagadaPay: APM options missing or disabled in the CRMConfirm with your account manager that APM functionality is enabled for your organization.
Airwallex: A method is missing, greyed out, or fails at pay timeConfirm with your Airwallex account manager that the method is enabled for your Airwallex account and region.
Stripe: Method fails or is unavailable at pay timeThe method is enabled in TagadaPay and turned on (and fully onboarded) for your account in the Stripe Dashboard payment methods settings.
Method missing in the funnel Payment methods listProcessor has the method enabled; payment flow includes that processor; correct store/funnel variant.
Method listed in CRM but not on the live checkoutFunnel published; checkout step Payment methods toggles saved; correct payment flow on that step.
Customers do not see a methodCustomer currency / billing country must match the method’s rules; some methods hide for subscription carts if recurring is not supported.